Terms & Conditions
PASSPORTS: Everyone, including children and infants, MUST have a VALID passport to travel internationally (not Passport Card). Failure to comply will result in denial of boarding, no refund will be issued, and no exceptions. Integrity Destinations LLC is NOT liable for expired or non-valid passports in ANY way. Passports are required to be valid for 6 months from the date of your return. PASSPORT CARDS ARE NOT VALID FOR INTERNATIONAL TRAVEL VIA AIR!
HONEYMOON & ANNIVERSARY TRAVELERS: You MUST bring a copy of your marriage certificate to qualify for any complimentary honeymoon/anniversary package (photocopy is recommended). Failure to have such proof of marriage will result in the resort denying these complimentary privileges (if applicable). PLEASE notify your Integrity Destinations, LLC agent if you are celebrating a Honeymoon or Anniversary so that they can annotate this in your reservation. Typically resorts will honor these packages up to 30 days before or after your honeymoon/anniversary date.
CHANGES TO RESERVATIONS: ANY AND ALL changes made to your existing room reservation are subject to the current rates, promotions, and terms at the time of change.
FINAL PAYMENT: The final payment MUST be received NO LATER THAN 45 days prior to departure. Final payments are not automatically charged. Please note your calendar of this final payment date as reminders may not be sent, however, we try to send reminders about a week before it’s due. You must go to your client portal and submit a payment authorization prior to the date you'd like the payment to be posted. Integrity Destinations, LLC is not responsible for cancellations due to payments made after this date. Late fees will apply.
CANCELLATION PENALTIES: Pertaining to the room portion of your trip; once your reservation is made a $150 non-refundable penalty will be assessed up until any additional resort penalties take effect. The aforementioned is per person or entire room canceling (so if 1 person within the room cancels these same rules apply for that person). Regarding Airline tickets: if Integrity Destinations, LLC booked your tickets, they are 100% non- refundable and subject to individual airline penalties/fees (see insurance below).
Pertaining to trips that use outside vendors as apart of your trip; once your reservation is made - a $100 nonrefundable penalty will be added in addition to any penalties to any vendor cancelation fees. The aforementioned is per person. Regarding hotel reservations made through Integrity Destinations, LLC, a $50 fee will be added in addition to any hotel fees.
Regarding Airline tickets: if Integrity Destinations LLC booked your tickets through the vendor, they are 100% nonrefundable and subject to individual vendor and airline penalties/fees.
LATE FEES: Final payments not received prior to the due date above will incur a $25 per person late fee. All reservations are subject to cancellation and hotel penalties as described above if the final payment is not received on the due date. Late fees are not covered by travel insurance and are always non-refundable.
All the above would be protected with the optional Travel Insurance with the exception of late fees. If you do not have insurance – natural disasters (such as hurricanes), cancellations for ANY reason (medical/personal emergencies, cancellation of the wedding, etc.) do not relieve you from these penalties. ONLY Travel Insurance will ensure you are covered. All trip cancellations must be received in writing.
TRAVEL INSURANCE: Travel Insurance can be purchased up to 21 days after your reservation is made (depending on the Travel Insurance you decide on, please check with your chosen Trvel Insurance); it cannot be added after the final trip payment is received. Your Integrity Destinations, LLC Agent will quote your insurance policy cost upon initial trip quote. Cancel for Any Reason Insurance will allow you to cancel for any reason up to the morning of departure (prior to flight departure) with full refund (minus insurance policy cost).
Please Note: if you initially reserve a room only package & add airfare to the package through Integrity Destinations, LLC at a later date your Travel Insurance policy cost will be adjusted to accommodate the revised total trip package cost at that time. This plan does not include increased rates associated with a change in the number of individuals occupying a room. If the number of individuals occupying a room change, the remaining travelers will be responsible for any additional costs incurred as a result of the change in the per-person occupancy rate.
TRAVELING WITH CHILDREN: Children under 18 years of age not traveling with both parents or legal guardian(s) may need to present a notarized letter from the absent parent/guardian granting permission to travel outside the United States and provide emergency medical care if necessary. Please refer to this website for a pdf letter: https://myfamilytravels.com/assets/pdf/Unaccompanied_Minor_Travel_Authorization_Letter.pdf Integrity Destinations, LLC is not responsible for lack of compliance to provide proper documentation to airport authorities. It is the responsibility of the traveler & the traveler’s parents/guardians to provide proper documentation to airport authorities.
TRAVEL DOCUMENTS: Travel documents will be sent to you no later than ten (10) days prior to the departure date. Please read through these documents immediately; misprints, misspellings, incorrect dates, etc. are not the responsibility of Integrity Destinations LLC Included in your travel documents (if airfare is purchased through Integrity Destinations LLC) are airline electronic ticket receipts (proof of purchase, not boarding passes or actual tickets). Boarding passes are printed at the time of check-in; online with the airline directly, or at the airport when showing passport & checking in luggage. It is very important that you take your travel documents with you in addition to passports and a major credit card for any baggage fees that may apply.
BAGGAGE FEES: Due to continual changes in airline baggage policies it is suggested that you inquire with your airline's website for up-to-date fees & information. Integrity Destinations LLC is NOT responsible for additional fees incurred for baggage or seating. BAGGAGE FEES ARE NOT PART OF AN ALL-INCLUSIVE PACKAGE!
Please review "Updated Checked Bag and Carryon Bag Rules" at www.TSA.gov
AIRLINE SCHEDULE CHANGES & CANCELLATIONS: Occasionally airlines change flight schedules, & may even cancel flights entirely. These changes are beyond Integrity Destinations LLC's control. In the event that such a situation occurs; Integrity Destinations, LLC will do it’s very best to assist you with finding best possible alternate option(s). If the flight time change is minor (2 hours or less) the airline will automatically make the change (airline policies/rules entitle them to legally do so). Integrity Destinations LLC will notify you of major changes. Please Note: there may be additional costs to re-book a new flight should the airline cancel or make a major change to your original flight itinerary. Integrity Destinations LLC is NOT responsible for any additional costs or fees imposed by the airlines. It is the responsibility of the passenger to check for last-minute airline flight time changes within 24 hours of departure. Integrity Destinations LLC is not responsible for changes that may occur within 24 hours of original flight departure time.
RE-CONFIRM YOUR FLIGHTS: Integrity Destinations, LLC advises you personally re-confirm your flight schedule within 24 hours prior to departure directly with the airline in case of any last-minute changes or delays. Most airlines allow you to check-in online 24 hours prior to departure using the “Record Locator” (found in your Integrity Destinations LLC documents)
AIRLINE CHECK-IN: Please check in with your airline at the airport no later than two (2) hours prior to scheduled flight departure time.
RESORT CHECK-IN: Check-in time at most resorts is 3:00 pm (local time). If you arrive prior to 3:00 pm your room may not be ready. The resort will store your luggage in a secure location on property so you may start enjoying your vacation without delay. Change into something more comfortable and enjoy a nice lunch, swim in the pool, walk along the beach, etc. until you are notified that your room accommodation is ready for check-in.
DRESS CODE: ** MEN ** - Please be advised that some resort restaurants may require long pants, collared shirts, & Closed-toe shoes. Please pack accordingly.